Returns & Exchanges

At Piclo, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused furniture and decor items. If a product doesn't fit your space perfectly, our team is here to help you find a better alternative or process a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage the items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.

3

Ship It Back

Print the prepaid shipping label provided via email and drop the package off at any authorized courier location near you.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing